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    My Lightning Cable Won't Charge My iPhone! The Fix

    You’re frustrated because your new Lightning Cable won’t charge your iPhone. As much of a nuisance as your iPhone not charging can be, there are many simple solutions that you can perform right now at home. Here are some of the best things to attempt when your iPhone won’t charge!

    Hard Reset Your iPhone

    One of the simplest and most common fixes for a malfunctioning iPhone is a hard reset. 

    Resetting an iPhone is an easy process, but does vary slightly between older and newer models. If you use an earlier iPhone, like the 6S or SE, hard reset by pressing and holding the Home and power buttons at the same time. Keep holding until a white Apple logo appears on the screen, then let go. 

    The iPhone 7 and 7 Plus are unique in their hard reset process. Press and hold the power and volume down buttons simultaneously and wait until the Apple logo shows up. Let go of both buttons and your iPhone should reset. 

    For newer models, like the iPhone 8 or later, press but do not hold the volume up button, followed by the volume down button. After, press and hold the side button until the Apple logo comes onto your screen. 

    When resetting your iPhone, you might think you’ve been holding some of the buttons too long. Fear not, iPhones can take an unexpectedly long time to reset, don’t release any buttons too early!

    Clean Out The Charging Port

    Many small particles of dirt or dust can easily get lodged into an iPhone charging port, blocking the connectors within from your charger. Shine a light into your charging port to see if it’s dirty.

    Find something? We recommend using a clean brush that’s thin and won’t conduct electricity (a toothbrush works great!) to lightly brush out any sediment obstructing your charger. 

    Put Your iPhone In DFU Mode And Restore

    If neither of these simpler suggestions worked, the next best thing we’d recommend would be to attempt a DFU restore. Techs at the Apple Store will usually try this first, even if the iPhone they’re fixing has visible hardware damage. 


    Restoring an iPhone has similar effects to a factory reset, as it erases all personal data accumulated on the phone. We recommend this step because it’s possible a DFU restore might repair malfunctioning software causing your iPhone not to charge.

    For more information about DFU restores and other iPhone charging tips, check out Payette Forward’s article on why your iPhone won't charge.

    Don’t Give Up!

    An iPhone refusing to charge can feel like a ticking time bomb, and adds unnecessary inconvenience to your daily life. Make sure you take care with every fix you try, but don’t lose hope. There are plenty of things worth trying if your lightning cable won’t charge your iPhone!

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